New Delta Interior is Attractive, Roomy, and Confusing

Immediately upon boarding my Delta Air Lines flight from New York’s JFK Airport to Denver, I noticed some very different and appealing changes. First, I noticed the 12-year old Airbus A319 had new overhead stow bins, hanging down low and allowing far more capacity than I’ve seen on a narrow-body airliner before. Inside each bin, there is an instructive graphic, telling passengers to turn their bags onto their sides, allowing optimal room for up to sixty percent more bags, according to Delta. Not everyone got the message, however, as many bags were still placed in the bins width-wise. And although the Delta gate agent had advertised the fact that the flight was full and solicited volunteers for complimentary gate checks, there was still ample storage in several bins for additional bags.

New passenger service unit (PSU) on Delta's A319
New passenger service unit (PSU) on Delta’s A319

The Passenger Service Unit is a big improvement, aesthetically. With cabin lights on, the portion of the PSU against the ceiling glows a pleasant blue, thanks to its surrounding LED lights. But unfortunately, the new design is proving challenging. After the cabin lights were dimmed, there were at least a dozen inadvertent presses of the Flight Attendant call light, as passengers searched for the buttons to turn on their reading lights. The reading lights have a lightbulb icon, just above the black button which turns the light on. The button is quite difficult to see in an otherwise dark cabin. When the call button is pressed, the surrounding LED glows orange. The PSU also features a blue glowing Wi-Fi icon that appears above 10,000 feet. 

New overhead bins in Delta's A319 are HUGE! (Image via Delta)
New overhead bins in Delta’s A319 are HUGE! (Image via Delta)

The cabin is configured with 132 total seats, including 12 first class, 18 Comfort Plus, and 102 slimline main cabin seats. Each seat has Panasonic In-flight Entertainment, including movies (priced from free to $6), TV shows ($1), music, games, fleet information and flight tracking. Each row also has two power outlets. Kids’ movies are free, which is a huge plus for parents. Headsets can be purchased for $2. Inflight Wi-Fi is provided by Gogo and can be purchased.

Panasonic IFE screen on Delta's refurbished A319
Panasonic IFE screen on Delta’s refurbished A319

Zodiac Aerospace designed the updated new galleys, seats and PSU. The first A319 to receive the upgrade rolled out in late July. Retrofit of the A319 and A320 fleet is expected to continue until summer, 2017.

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